We will only collect, store, use and disclose any information provided by you for purposes which are necessary for one or more of our functions or activities, or which are deemed necessary under Australian Laws.
- Collecting your information
We will only collect personal information about you from you and not from anyone else, and will do so only by lawful, fair and unobtrusive means. We generally only collect information from you in order to provide you with the services you requested, including but not limited to (for services) providing quotes, call backs and information concerning your intellectual property related matters, and similar activities (YIP Services).
To provide you with the YIP Services, it may be necessary for us to collect the following details and documents from you:
- Delivery/postal address;
- Daytime contact number;
- Email address.
We may also collect “non-personal information”, which is information that does not directly identify you. We may use tools or third party analytical software to automatically collect non-personal information.
In the event that we receive personal information which is not required to provide you with the YIP Services, we will destroy or de-identify it.
- Using your information
Your personal information provided to YIP will be used for purposes such as:
- Providing you with the YIP Services;
- Ensuring a better experience on the YIP Website with personalised touches;
- Generating internal customer/user reports to be used by YIP to improve the YIP Services; and
- Sending newsletters or other promotional material to those of you who have indicated that you are interested in receiving marketing and promotional information (unless you have subsequently opted-out of receiving that information, in which case your personal information will not be used for the purposes of sending promotional material).
YIP will not request any sensitive information or information regarding your health in order for you to interact with the YIP Website or YIP Services.
Non-personal information may be used to provide us with data relating to the use of the YIP Website and YIP Services.
- Disclosing your information
YIP will only provide your personal information to any agents that are partnered with YIP for the purpose of providing you with the YIP Services, where specifically requested by you.
YIP will not pass your information on to third parties for external marketing purposes and does not work in conjunction with any related companies who may want your personal information for reasons beyond the scope of completing your interactions with the YIP Website or the YIP Services.
YIP will only pass your information on to a third party if in conjunction with providing you with the YIP Services, or when compelled to do so by law.
We follow generally accepted industry standards and maintain reasonable safeguards to ensure the security, integrity and privacy of personal information in our possession. Personal information collected by us is stored in secure operating environments that are not available to the public.
- International Transactions
The information that you have provided to us through the YIP Website is only disclosed to trusted third parties for the purposes outlined above. These companies are sometimes based overseas and some information which you provide may be processed in countries other than Australia where those companies have their presence or servers. To the best of our knowledge, information and belief, these entities do not hold, use or disclose the information collected by them inconsistently with Australian privacy laws.
Mail to: Y Intellectual Property
PO Box 283
Brunswick West VIC 3055
Phone: +61 3 9942 3138