We will only collect, store, use and disclose any information provided by you for purposes which are necessary for one or more of our functions or activities, or which are deemed necessary under Australian Laws.
1.Collecting your information
We will only collect personal information about you from you and not from anyone else, and will do so only by lawful, fair and unobtrusive means. We generally only collect information from you in order to provide you with the services you requested, including but not limited to (for services) providing quotes, call backs and information concerning your intellectual property related matters, and similar activities (Y Intellectual Property Services).
To provide you with the Y Intellectual Property Services, it may be necessary for us to collect the following details and documents from you:
Daytime contact number;
We may also collect “non-personal information”, which is information that does not directly identify you. We may use tools or third party analytical software to automatically collect non-personal information.
In the event that we receive personal information which is not required to provide you with the Y Intellectual Property Services, we will destroy or de-identify it.
2.Using your information
Your personal information provided to Y Intellectual Property will be used for purposes such as:
Providing you with the Y Intellectual Property Services;
Ensuring a better experience on the Y Intellectual Property Website with personalised touches;
Generating internal customer/user reports to be used by Y Intellectual Property to improve the Y Intellectual Property Services; and
Sending newsletters or other promotional material to those of you who have indicated that you are interested in receiving marketing and promotional information (unless you have subsequently opted-out of receiving that information, in which case your personal information will not be used for the purposes of sending promotional material).
Y Intellectual Property will not request any sensitive information or information regarding your health in order for you to interact with the Y Intellectual Property Website or Y Intellectual Property Services.
Non-personal information may be used to provide us with data relating to the use of the Y Intellectual Property Website and Y Intellectual Property Services.
3.Disclosing your information
Y Intellectual Property will only provide your personal information to any agents that are partnered with Y Intellectual Property for the purpose of providing you with the Y Intellectual Property Services, where specifically requested by you.
Y Intellectual Property will not pass your information on to third parties for external marketing purposes and does not work in conjunction with any related companies who may want your personal information for reasons beyond the scope of completing your interactions with the Y Intellectual Property Website or the Y Intellectual Property Services.
Y Intellectual Property will only pass your information on to a third party if in conjunction with providing you with the Y Intellectual Property Services, or when compelled to do so by law.
We follow generally accepted industry standards and maintain reasonable safeguards to ensure the security, integrity and privacy of personal information in our possession. Personal information collected by us is stored in secure operating environments that are not available to the public.
The information that you have provided to us through the Y Intellectual Property Website is only disclosed to trusted third parties for the purposes outlined above. These companies are sometimes based overseas and some information which you provide may be processed in countries other than Australia where those companies have their presence or servers. To the best of our knowledge, information and belief, these entities do not hold, use or disclose the information collected by them inconsistently with Australian privacy laws.